Privacy Policy

Bend Store ("we", "us") respects your privacy. This policy explains what personal information we collect, how we use it, who we share it with and the choices you have. It applies to bendstore.com and any purchase made through our store.

1. Information we collect

Information you give us: name, email address, phone number, shipping and billing address, and payment details (processed by our payment providers; we never store full card numbers).
Order information: the products you buy, order history, returns and customer service messages.
Device and usage information: IP address, browser type, pages viewed and referring URLs, collected through cookies and similar technologies.

2. How we use your information

To process and deliver your orders, and to handle returns and exchanges.
To communicate with you about your order and to answer your questions.
To send marketing emails or texts, only if you opt in. You can unsubscribe at any time.
To improve our store, prevent fraud and comply with legal obligations.

3. Who we share it with

We share information only with service providers that help us run the store: Shopify (our e-commerce platform), payment processors, shipping carriers, email and analytics providers. They may only use your information to perform services for us. We do not sell your personal information.

4. Cookies

We use cookies to keep your cart, remember your preferences and understand how the store is used. You can control cookies through your browser settings; some features may not work without them.

5. Your rights and choices

You may request access to, correction of or deletion of your personal information at any time by emailing hello@bendstore.com. If you are a California resident, you also have the right to know what personal information we collect, to request its deletion and to opt out of the sale or sharing of personal information under the CCPA/CPRA. We do not discriminate against you for exercising these rights.

6. Data retention

We keep your information for as long as needed to fulfill orders, meet legal and accounting requirements and resolve disputes, after which it is deleted or anonymized.